We're here to help.

Need some help, or have a question that needs answering pronto?

Just click on one of the sections below to find the answer.

Frequently Asked Questions

Freight Command FAQs

How much time does this software save?

Based on current client use, we see that Freight Command significantly reduces transport and sales-to-operations administration. With Apollo Tyres Ltd, we have tracked a reduction of over 70% in manual time needed to enact the process of fulfilment and distribution.

In addition, we have shown an increase in delivery on time metrics and a 71% reduction in order-to-cash cycles.

You can watch the interviews with Apollo Tyres Chief Digital Officer Hizmy Hassan as he discusses the impact Freight Command has had.

How can Freight Command help streamline coordination with carriers and freight forwarders?

With Zeus Freight Command you will be able to maximise the return on your contracted transport spend. Reducing over reliance on the spot market to meet demand..

Freight Command enables improved management and automation of collection and delivery slots, matched to transport availability, warehouse bays, and importantly, ensuring you deliver to your customers’ required delivery slots first time, every time. With the Zeus Driver app (which is made free to all of your carriers), drivers receive the full load details, pickup slots, locations, and extra details (e.g. “PPE must be worn at all times at delivery site”) plus standard early-pickup windows (which can be set to the times you are happy with, 30 minutes, 1 hour, etc) and industry-leading HGV / LGV routing suggestions.

The slot scheduler already allows multiple locations and as many warehouse bays per location as you need. This ensures that the drivers know exactly where to go, and which times are acceptable. If they arrive too early, this is tracked. Freight Command ensures transparent communications between all parties and supports any demurrage charges and reconciliation.

Can Freight Command automatically book frequent, recurring or regular deliveries?

Yes, this is absolutely one of the core strengths of Freight Command. Once set-up, it can fully automate your deliveries, zero touch, and there are feedback steps and auto alerts, so your team only needs to intervene when a certain trigger is activated.

All of the automations and algorithms can be customised to the level you need and Freight Command can even be set-up with fall-back criteria. Even if a contracted carrier fails you, freight forwarders or Zeus’s extensive networked fleet and intermodal providers can be added with specific criteria via the Circles feature and can automatically pick up the slack, with automated prices negotiated via the Dynamic Pricing Matrix.

How does Freight Command increase service levels?

As an example, Apollo Tyres handled deliveries, often with short order lead times, to over 8,000 European clients: coordinating inventory from overseas and local hubs and factories. Zeus Freight Command has enabled them to largely automate their order-to-delivery process, freeing up the team’s resources to focus fully on customer and internal stakeholder coordination. Service levels in terms of Delivery on Time have risen due to Zeus’s end-to-end slot management, visibility and tracking. In addition the service levels of their in-house transport team have also materially increased.

Can Freight Command handle ocean and air freight deliveries?

Currently, Zeus Freight Command is designed purely to help companies with overland ‘middle mile’ freight logistics, working best with road freight, Ro-Ro ferries, and rail.

However, we can capture the costs of ocean freight as an additional cost of every load for reporting and invoicing purposes. Freight Command can be integrated with 3rd party tracking tools to consume core milestones to ensure more accurate planning

For air freight, it is not currently catered for. To discuss requirements like this, please schedule a call with one of the Zeus Freight Command team. We are happy to scope any unique requirements.

Which finance systems do we already integrate with?

Currently, Zeus Freight Command is designed to integrate with Quickbooks, Xero, and Sage. Other specific platforms or integrations can be discussed with a Freight Command team member - please book a consultation to proceed.

Our service for shippers.

Freight Connect FAQs

How is Zeus Freight Connect different from a freight forwarder?

Zeus's Freight Connect is very similar to a freight forwarder, but there are several key differences:

Our Freight Connect platform is a one-touch system that provides inbuilt scale, automation and flexibility, which means:

We can easily handle ad-hoc or urgent deliveries, plus our rates are consistent
We provide complete transparency on where your stock is at any time of the night or day
Our automation means less people involved, less chances for errors, higher reliability
The Zeus network of transport providers grows daily; so you have access to a fully scalable resource of qualified UK & EU firms
Our dedicated service team handles issues before they become problems

Do you run your own fleet?

Yes we do, in a way. The difference is that our fleet grows daily.

Currently we have nearly 15,000 vehicles in the UK and Europe. And we also have full intermodal capabilities in Europe too.

Transport providers of all sizes are signing up to our platform daily. In addition, as specific customer requirements are known we recruit new fleets and vehicles to match your specification.

Our unique model includes the Zeus Dedicated Fleet. This is when verified hauliers dedicate vehicles completely to Zeus for a fixed rate for set periods (from 6 months to weeks). Our Dedicated Fleet currently stands at ~300 vehicles daily, but can grow based on a particular customer’s needs.

What are the advantages of your approach?

Zeus is a solution to the common problems facing shippers of all sizes:

Increased reliability:

Our single access point platform ensures that everything is recorded, tracked, reportable, and reconciled in one place
In addition, our UK based service team proactively ensures any small issues are dealt with before they become problems
We verify all of our hauliers - and constantly work with them to monitor performance and service level
Because our fleet grows daily, if one haulier can’t meet their agreements, we can just find another instantly via our open marketplace

Instant scalability:

No need to find new partners or use freight forwarders for ad-hoc, urgent or additional loads, Zeus gives you access to 4,000 UK domestic vehicles at the touch of a button - and this is growing daily.

Full cost control:

One system, one ID, one report - you know exactly what happens with every delivery.
All costs are reconciled automatically and you get complete oversight
We handle all payments to hauliers

Everything you need in one place. And no more stress.

I have an existing contract in place, can you wait until the next tender?

Please request an introductory meeting with one of our team. They can discuss Zeus in more detail.

You can work with Zeus as a contracted road freight service or as a virtual platform to help with ad-hoc work. Schedule a 15 minute introductory meeting and we can talk you through how Zeus can help.

Do you have a mobile App?

Zeus is a web platform. It’s accessible through any web-enabled browser. You can use Zeus on a smartphone, tablet, laptop or desktop.

All of our hauliers are required to use the Zeus Driver app with every delivery. This ensures that we deliver our customers the best service levels possible and ensure that everything is fully digitised - including proof of deliveries.

Frequently Asked Questions

Carrier & Transport Partner FAQs

Is there a subscription fee?

No. Zeus is free to use for haulage firms. Sign-up as a haulier, and you pay no subscription fees and no platform charges.

We find the work for you, giving you access to both spot (ad-hoc) and recurring contract work that is relevant to your fleet size, vehicles, availability and preferred locations. Easy.

How does Zeus work?

Zeus is a freight management platform unlike any other. We help shippers streamline, digitise, and control their road freight better while giving hauliers access to new loads and lanes.

Our unique approach is that we don’t charge hauliers to use Zeus and we don’t make you bid against each other. We strive to create a level playing field: by giving everyone the opportunity to deliver for our customers.

Our platform allocates work to verified hauliers based on registered vehicles, availability and preferred routes. Then, via our platform and Driver app we track, assess and manage performance. If you let us down, you’re letting yourself down as we will limit additional loads until service levels are resolved.

In return, we keep margins low and have built an outstanding Zeus All Stars loyalty program that gives hauliers access to REAL benefits that helps save thousands of pounds in overheads.

How does Zeus work for hauliers?

For HGV hauliers, the process is simple. First you register and create a haulier account. Then, we need to verify you by receiving copies of your Goods in Transit insurance, Operator’s Licence, and Employee Liability insurance (if you plan on adding employees to your haulier account). Once these are reviewed, you’re ready to start!

Next add each Heavy Goods Vehicle you will be using to the Zeus platform. Then add your Drivers and assign them to vehicles (you can change this easily whenever you need to).
Now you’re ready to start getting matched to loads and lanes that come from our customers. We only work with Full Truck Loads (FTLs) in consumer goods, materials and produce currently. This means cargo like pallets, crates and boxes in everything from food & beverage to footwear and clothes.

We do not currently handle flammable liquids or gases, hazardous materials, heavy construction equipment, high value goods, pharmaceuticals, or high security items.
Zeus is unique in that we do not convert work from our shippers into spot loads, like some other platforms do. We aim to provide our hauliers with contract lanes and recurring work. We work with you to see your availability and then we help fill it! With Zeus you get easy access to regular new work, without any of the hassle of finding new clients.

How do I sign up on your platform?

To create your haulage account, just click here and get started. First, we need to authenticate your email and then you will need to create an account and present your Operator’s Licence, Goods in Transit insurance and Employee Liability insurance (if you have employees) in order to get verified.

After you upload these documents we review and verify hauliers within 48 hours. Then you’re ready to get started and start with your first Zeus load!

How do I apply and get loads?

After you have created a haulage account, and been verified by our team, you need to add Drivers to your account.

Every haulage account must have at least one Driver added (if you are an owner-driver or owner-operator then add yourself). Next, add the vehicles tao Zeus that you want to use. Each vehicle is added by vehicle type. Lastly, assign a Driver to each vehicle added (this can be changed whenever you need to).

Now, you are ready to accept loads! You will automatically start receiving new loads offers as soon as you are verified.

In addition, hauliers may be approached to participate in the Zeus Dedicated Fleet. This means you can dedicate vehicles to Zeus for a fixed day rate and fixed period of time (e.g. 3 months, 4 weeks, etc). Once you are a verified haulier you can also enquire about joining our Dedicated Fleet.

How fast can I sign up and get loads?

Getting set-up on Zeus is fast.

From registration to uploading the requested verification documents and being verified by our team it takes no longer than 3 days. As soon as you are verified you will start receiving loads!

How do you verify hauliers with Zeus?

New hauliers need to upload their Operator’s Licence and a copy of their Goods in Transit insurance and if you are adding employees, we will also need a copy of your Employee Liability insurance.

For the Operator’s Licence we accept both UK & EU versions. For Goods in Transit, we prefer UK based, English, licence documentation. If you upload an EU licence, it may take longer to verify your account - but our team will be in touch with you.

Still can't find an answer to your question?

Why not try our virtual assistant? Click the icon in the bottom right corner of your screen to start chatting!

Alternatively, you can drop our customer service team an email.

Email Zeus